Patients are able to book their appointments and request repeat prescriptions on line using the 'Appointments' and 'Prescriptions' tabs above and following the instructions given. Please note that a login and password are required to use these services, further details on which can be obtained from our Reception Team.
Since March 2015, we've been adding to our online services giving patients the ability to view summary information within their patient records (allergies, medications and adverse reactions).
Again a login and password are required for this service but due to the sensitive nature of the information that may be viewed, patients wishing to register for this service will need to present a form of photo ID at Reception to activate this service (passport or driving licence will be fine).
Please note that patients already registered for online prescriptions or appointment booking, will still need to present their photo ID as above to enable this part of the online services to be activated for individual patient records.
Online facilities form
For further information, please see link:
website/E81003/files/Patient Online Services, March 2015.pdf
Online Medical Records
In addition to the above, patients can now apply to view detailed coded information held in their medical records. Applications may be made by clicking this link: Application Form for Online Access to Medical Record
Completed forms should be returned to our Receptionists together with the applicant's photo ID (e.g. passport or driving licence). The Receptionists will take a copy of your photo ID and pass this to their admin colleagues for processing.
Please allow up to 28 days for your application to be processed - you will receive notification that your request has been actioned either by text (if we have your mobile phone number) or by letter.