Our Practice Manager
looks after the day to day
management of the practice.
She will endeavour to solve any
problems you may encounter and would
also be interested to hear any
positive comments you may have. We
have an in-house complaints
procedure and a leaflet is available
from reception on request.
For independent help
and advice on making a complaint,
you can also contact:
The Patient Advisory Liaison Service
(PALS)
NHS Bedfordshire
Gilbert Hitchcock House
21 Kimbolton Road
Bedford
MK40 2AW
Tel: (01234) 409432
You may also like to contact the
Independent Complaints Advocacy
Service (ICAS), who have satellite
offices across the Eastern Region.
They can be contacted by telephone
on: 0845 456 1082 (local rate).
|
